CUSTOMS PROCEDURES AND CUSTOMS CLEARANCE SERVICES IN VIETNAM

International customs clearance services in Vietnam
International customs clearance services in Vietnam

Customs procedures are a set of administrative and legal activities related to the control of goods, means of transport, and passengers crossing borders to ensure compliance with the provisions of the law on customs, taxes, quarantine, and other regulations of the host country.

Customs procedures in each country have certain differences! It reflects the economic, cultural and policy characteristics of that country. The differences mainly come from:

– List of prohibited and restricted goods

– Tax rate

– Documents and procedures

– Customs clearance time … And much more

But don’t worry too much! Although there is a diversity of customs procedures around the world, they also have certain commonalities and connections:

  • International standard customs system: Countries around the world have built a harmonized commodity code system (HS code) to unify the classification and coding of goods, helping to simplify customs procedures.
  • Trade agreements: Bilateral or multilateral trade agreements often include provisions on customs cooperation, aimed at facilitating trade.
  • World Customs Organization (WCO): WCO plays an important role in developing standards and recommendations on customs procedures, promoting cooperation between customs authorities around the world.

There are 3 codes for classifying and checking goods in Vietnam: green lane declaration, yellow lane declaration and red lane declaration. (corresponding to the level from easy to difficult for customs clearance of goods)

can be divided into two main types: import and export . To discuss this in detail would take a long time, so I will summarize the main points for non-specialists and classify them as follows:

Export Import
– Number of Codes of Import – Export Type – 16
– Includes: 3B; 2C; 5E; 5G and 1H
– 24
– Includes: 8A; 2C; 8E; 5G and 1H
– General Meaning – A: Pure import
– B: Pure export
– C: Related to bonded warehouses and duty-free zones
– E: Related to raw materials, supplies, products… of export processing enterprises (EPEs)
– G: Relating to temporary import, re-export or both
– H: Other types of import and export (for example: gifts, presents, samples, goods from diplomatic agencies, heritage, aid goods,… or types of goods not identified above)

You can download types of import and export in Vietnam here!

– Step 1: Check policies and taxes for exported goods

– Step 2: Prepare documents

– Step 3: Fill out customs declaration

– Step 4: Carry out export customs procedures at the customs office

– Step 5: Determine customs declaration classification

* Green lane declaration: Applicable to enterprises that comply with customs laws

* Yellow lane declaration: Customs will exempt the enterprise from checking the actual goods, but will check the detailed records.

* Red lane declaration: Customs simultaneously checks goods and documents in detail, comparing directly with the shipment

– Step 6: Customs clearance and declaration liquidation

Customs procedures for exporting goods
Customs procedures for exporting goods

– Step 1: Determine the type of imported goods

– Step 2: Sign foreign trade contract

– Step 3: Check the goods documents

– Step 4: Register for specialized testing

– Step 5: Declare and transmit customs declaration

– Step 6: Get delivery order

– Step 7: Prepare customs documents

– Step 8: Pay taxes and complete customs procedures

– Step 9: Carry out procedures to change orders and transfer goods to the warehouse for storage

Customs procedures for importing goods
Customs procedures for importing goods

Customs clearance time depends on many factors such as: type of goods, quantity, country of origin/import, declaration documents, and efficiency of customs authorities.

Normally, The customs clearance process can take several hours. (6~8 hours with green channel declaration) for a few days (2~5 days with red channel declaration).

Sequence of steps to export and import basic goods
Sequence of steps to export and import basic goods
Customs Clearance Stream Describe Price
(USD)
Green Stream Declaration Applicable to businesses that comply with customs laws. 32 ~ 45
Yellow Stream Declaration Customs will exempt the enterprise from checking the actual goods, but will check the detailed records. 72 ~ 90
Red Stream Declaration Customs simultaneously checks the goods and documents in detail, comparing them directly with the shipment. 110 ~ 130
Type Air Retail
(LCL)
20’DC 40’DC
Business 29 31 35
(For first container)
40
(For first container)
15
(For subsequent containers)
Non-Trade 35 47
Production – Export 21 26
Processing
On-Spot Import and Export
Transit Goods to Cambodia 60 70
Type Air Retail
(LCL)
20’DC 40’DC
Business 23 25 32
(For first container)
35
(For first container)
15
(For subsequent containers)
Non-Trade 32 35
Production – Export 19 25
Processing
On-Spot Import and Export
Transit Goods to Cambodia 60 70
Service Details Full Container Load
(FCL)
Retail
(LCL)
Air
Apply for Certificate of Origin – C/O 18 20 22
Food Safety 20
Animal Quarantine 25 28
Plant Quarantine 20 22

VAT not included

Price list is for reference only in 2025

The listed price is in USD, 1 USD ~ 25400 VND ~ 1450 Won

– 20’DC and 40’DC: are regular container sizes (Dry Container)

– For items that are difficult to clear customs or have their declarations transferred, WE WILL NOT CHANGE THE PRICE AFTER NOTIFICATION.

5STARTRANS's customs declaration service is trusted and accompanied by customers
5STARTRANS’s customs declaration service is trusted and accompanied by customers

First, you need to understand two concepts: “Đại Lý Hải Quan – Customs Clearance Agent ” and “Thuê Khai Hải Quan – Customs Clearance Services” in Vietnam.

Local Customs Customs Agent Hire Customs Declaration
Đại Lý Hải Quan Thuê Khai Hải Quan
Define – Is a company with customs services with binding contracts – A person working for the owner of the shipment, not subject to any legal obligations
Job – Check customer / supplier documents
– Customs declaration using VNACCS or ECUS
– Prepare complete set of documents
– Register for specialized examination according to each appropriate specialized agency
– Customs declaration at port
– Notification of pick up / delivery date
– Summary of payment invoices
Differences Use the signature and legal seal of the customs agent to make the declaration. – Use the owner’s letter of introduction to do customs procedures

5 STARTRANS – Vietnam’s leading customs agent. Providing comprehensive solutions for your business’s customs procedures.

We provide a full package of customs declaration services, supporting customers from A to Z, including consulting on procedures, preparing documents, and representing transactions with customs authorities.

With us, customs procedures become simpler and more convenient than ever. In particular, we have a team of staff who can communicate fluently in Korean, ready to support you anytime, anywhere.